WARRANTY RETURN REQUEST FORM

To ensure your warranty return request can be processed, please do not leave any fields blank.

Name(Required)

First Last

Phone(Required)

Email(Required)

Address(Required)

Street Address Address Line 2 City State ZIP Code

Model Number(Required)

Serial Number of Unit(Required)

Manufacture Date Code

Part Number

Brief reason for warranty request(Required)

Seeking(Required)

Replacement Part

Credit *Item must have been purchased directly from Portacool, LLC

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Manufacturer Label Upload (old)

Accepted file types: jpg, jpeg, pdf, png, Max. file size: 10 MB.

Manufacturer Label Upload(Required)

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Accepted file types: jpg, jpeg, pdf, png, Max. file size: 5 MB, Max. files: 5.

37543

If you are seeking a replacement Component Part, please complete the below Return Request form and attach an image of the manufacturer label from the defective item to the end of the form. Or email the completed document to returns@portacool.com with an image of the label, or affix the physical sticker to a printed copy of this completed form and mail it to Portacool at:

Portacool, LLC, Attn: Customer Service
711 FM 2468, Center, TX, 75935

If you have any questions or are requesting a warranty outside of the United States, please email them to returns@portacool.com or call 1-(800) 695-2942, Monday – Friday (7:30 a.m. to 5:00 p.m. CST).

Read Full Warranty Return Policy Here

WARRANTY RETURN REQUEST FORM

To ensure your warranty return request can be processed, please do not leave any fields blank.

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