What does protection mean to you? To us it means doing what you say and saying what you are going to do. At Portacool we pride ourselves on our world class customer service. When you buy a Portacool our relationship does not end at the cash register. In fact, that just means our relationship is starting!
All Portacool evaporative coolers come with Portacool Protect™. This program brings together our commitment to service and support in the form of best-in-class warranties, technical support and live customer service to provide our customers with an ownership experience that is second to none.
We don’t stop caring about our coolers once they’re yours. Registering your Portacool allows us to give you a tailored, complementary, direct service for your cooler. Even after your warranty has ended, we will still be available to help.
Your Portacool Hurricane evaporative cooler comes with a five year warranty on all electrical components.Learn More
Your Portacool Apex, Jetstream, and Hazardous Location evaporative coolers have a three-year warranty on all electrical components.Learn More
Your Portacool 510 and Portacool Cyclone evaporative cooler series has a one-year warranty on all electrical components.Learn More
Your reconditioned Portacool evaporative cooler comes with a 90 day warranty on all electrical components.Learn More
Notwithstanding anything herein to the contrary, Portacool warrants its Portacool 510; Cyclone 110, 120, 130, 140 and 160; Apex 500, 700, 1200, 2000, 4000, 6500; Jetstream 220, 230, 240, 250, 260 and 270; Hurricane 370 and 360; and Hazardous Location 260 and 270 housings for the full lifetime of the Portacool to the extent they are found, upon examination by factory-authorized personnel, to be defective in material or workmanship. The Lifetime Warranty on product housings is void if the housing is found upon examination by Portacool to have been misused, abused, or otherwise tampered with by unqualified personnel. The Lifetime Warranty on product housings does not cover ordinary wear and tear and is non-transferable.
Portacool limitation of liability in the case of a breach of any implied or written warranty relating to the equipment and/or its component parts, Portacool shall not be liable for any incidental or consequential damages, and the limits of liability against Portacool for any such breach shall not exceed the cost of replacement or repair of the equipment.
CUSTOMER SERVICE YOU CAN COUNT ON
At Portacool, LLC, manufacturer of Portacool portable evaporative coolers, we have built a global organization with a local feel. It is our belief that our products are only as effective as the service we provide to stand behind them.
THE BEST PRODUCTS WITH EVEN BETTER AVAILABILITY
Portacool is committed to manufacturing a wide variety of the products you need – in the USA – and has inventory that is ready to ship faster than anyone else in the industry. We have world-class distribution and proven logistical capabilities around the world.
SATISFACTION THAT STARTS FROM WITHIN
Every Portacool evaporative cooler is backed with the corporate integrity of Portacool. For 30 years, we have made customer satisfaction our priority and we cannot wait to prove it to you.
TEXAS PROUD. WORLD RENOWNED.
Portacool evaporative coolers are designed to provide enhanced cooling performance. We use only the highest quality raw materials and make everything in our Center, Texas, United States manufacturing facility.